t: 0161 406 5050

e: sales@cfpdirect.co.uk

Fred Shaw & Co

Fred Shaw & Co

Fred Shaw & Co filter management

The Challenge

Fred Shaw & Co wanted to partner with an air filter company with specific expertise in the healthcare and pharmaceutical sectors and who could reliably supply high quality filters for their design and build projects. Any delays or equipment failure would have a significant impact on Fred Shaw & Co's professional reputation so it was business critical the right partner was selected.

The Solution

The Technical Sales Manager at Fred Shaw & Co had worked with Concept Filter Products (CFP) at another OEM and been impressed by the professional, consistently high level of service he had received. He knew he could trust CFP to deliver the right products to the right places at the right time.

In 2014, CFP was engaged to supply the air filter products needed for Fred Shaw & Co's healthcare, cleanroom and pharmaceutical customers.

"We order on a job-specific basis so we might be ordering two filters for a single unit or 50 filters for a larger project. However large or small, I know CFP will always deliver high quality products and an excellent level of service."

Technical Sales Manager at Fred Shaw & Co

Occasionally, the team at Fred Shaw & Co also calls on the air filter experts at CFP to conduct site surveys for its clients, especially where there are unusual requirements or where there is concern about the quality of old filter installations.

"CFP's knowledge and experience is a real asset for us because it gives us confidence that we are providing our customers with the best solution possible."

Technical Sales Manager at Fred Shaw & Co

CFP has now been working with Fred Shaw & Co for three years and, in a highly competitive environment, the relationship is stronger than ever.

"We are a busy team and we don't have time to chop and change suppliers. I suppose it's possible I could get cheaper prices if I shopped around but the professionalism and reliability CFP provides is worth more."

Technical Sales Manager at Fred Shaw & Co

CFP's customer service offering includes customised communications, site surveys, asset registration and certified waste disposal service.